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    Designing a Social Innovation Based Knowledge Support System: A Preliminary Guideline
    (Springer International Publishing Ag, 2018) Suerdem, Ahmet; Yenicioglu, Baskin; Demir, Ozge
    Policy makers and funding agencies increasingly emphasize the social nature of innovation. However, focusing just on the product side of social innovation might easily reduce the concept to commercialization of social goods. Engagement of all stakeholders in the knowledge co-creation process makes innovation really social. The aim of this paper is to highlight the essential elements of a social value creation based support system that would engage all stakeholders to the innovation process. To explore this guideline, we conducted a case-study research using qualitative data collected from diverse stakeholders of an NGO involved in early age child education in Turkey. Our findings suggest that social innovation based support systems require an architecture bridging the coordination of both online collaboration and knowledge management tools to the offline communities of practice. The most important challenge to this architecture is integrating piecemeal tools and practices into a social ecological system.
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    Informed, uninformed and participative consent in social media research
    (Sage Publications Ltd, 2013) Nunan, Daniel; Yenicioglu, Baskin
    The use of online data is becoming increasingly essential for the generation of insight in today's research environment. This reflects the much wider range of data available online and the key role that social media now plays in interpersonal communication. However, the process of gaining permission to use social media data for research purposes creates a number of significant issues when considering compatibility with professional ethics guidelines. This paper critically explores the application of existing informed consent policies to social media research and compares with the form of consent gained by the social networks themselves, which we label 'uninformed consent'. We argue that, as currently constructed, informed consent carries assumptions about the nature of privacy that are not consistent with the way that consumers behave in an online environment. On the other hand, uninformed consent relies on asymmetric relationships that are unlikely to succeed in an environment based on co-creation of value. The paper highlights the ethical ambiguity created by current approaches for gaining customer consent, and proposes a new conceptual framework based on participative consent that allows for greater alignment between consumer privacy and ethical concerns.