The role of emotional intelligence in the relationship between burnout and perceived quality of care among oncology nurses

Basit Öğe Kaydı
dc.contributor.authorSari, Tugba
dc.contributor.authorCalis, Behice Belkis
dc.contributor.authorPars, Hatice
dc.contributor.authorGuner, Perihan
dc.date.accessioned2026-04-04T18:55:29Z
dc.date.available2026-04-04T18:55:29Z
dc.date.issued2026
dc.departmentİstanbul Bilgi Üniversitesi
dc.description.abstractPurpose: This study aimed to examine the relationships between burnout, emotional intelligence, and perceived caring behaviours among oncology nurses and to assess the predictive and mediating roles of these variables in explaining caring behaviours. Methods: A descriptive, cross-sectional study was conducted with 202 oncology nurses in T & uuml;rkiye. Data were collected using validated instruments measuring burnout, emotional intelligence, and caring behaviors. Data analysis employed descriptive statistics, Pearson correlation analyses, multiple linear regression, and structural equation modeling. Results: Emotional intelligence was positively associated with caring behaviours (r = .359, p < .001) and negatively associated with burnout subdimensions. Caring behaviours were inversely related to emotional exhaustion (r = -.258, p < .001), depersonalisation (r = -.397, p < .001), and reduced personal accomplishment (r = -.214, p = .002). In the regression model (R2 = .214, p < .001), emotional intelligence significantly predicted caring behaviours positively ((3 = .218, p = .002), while depersonalisation was a significant negative predictor ((3 = -.288, p < .001). However, emotional intelligence did not mediate the relationship between burnout and caring behaviours (Sobel test p = .332). Conclusion: While emotional intelligence was positively associated with caring behaviours and buffered the impact of burnout-particularly depersonalisation-it did not mediate the relationship between burnout and caring. These findings support the value of enhancing emotional intelligence to improve care quality and nurse well-being, though contextual factors may influence its mediating role.
dc.identifier.doi10.1016/j.ejon.2026.103105
dc.identifier.doi10.1016/j.ejon.2026.103105
dc.identifier.issn1462-3889
dc.identifier.issn1532-2122
dc.identifier.pmid41539118
dc.identifier.scopus2-s2.0-105027572753
dc.identifier.scopusqualityQ2
dc.identifier.urihttps://doi.org/10.1016/j.ejon.2026.103105
dc.identifier.urihttps://hdl.handle.net/11411/10440
dc.identifier.volume80
dc.identifier.wosWOS:001672281500001
dc.identifier.wosqualityQ1
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.indekslendigikaynakPubMed
dc.language.isoen
dc.publisherElsevier Sci Ltd
dc.relation.ispartofEuropean Journal of Oncology Nursing
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_WoS_20260402
dc.snmzKA_Scopus_20260402
dc.subjectEmotional Intelligence
dc.subjectBurnout
dc.subjectCaring Behaviours
dc.subjectOncology Nurses
dc.subjectNursing Care Quality
dc.titleThe role of emotional intelligence in the relationship between burnout and perceived quality of care among oncology nurses
dc.typeArticle

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