NEURAL CORRELATES OF BEHAVIORAL REACTIONS TO GSM OPERATOR’S WEB SITES FOR SMART PHONES

dc.contributor.authorGirişken, Yener
dc.contributor.authorGiray, Caner
dc.contributor.authorOcak, Eda
dc.date.accessioned2025-03-15T05:22:42Z
dc.date.available2025-03-15T05:22:42Z
dc.date.issued2014
dc.departmentBilgi Üniversitesi
dc.description.abstractUser experience is of critical importance for companies because of the significance of brand perception, image formation. Positive perceptions make consumers further inclined to approach the brand and vice-versa. Therefore, an ability to measure user experience will enable companies to enhance the user-friendliness of websites, shops, products and packaging. In this exploratory study, the user experiences of 20 participants 10 men and 10 women whilst browsing websites of GSM operators selling smartphones are analyzed using several neuromarketing methods including electroencephalography EEG and eyetracking devices. By synchronizing EEG and eye tracking, it is possible to analyze where on websites users tend to be drawn to. More importantly, it is possible to measure how participants feel instantaneously whilst browsing. The findings of this neuromarketing study are qualitative and therefore cannot be generalized. However, the insights reached are important for GSM operators who have the potential to enhance their users’ experiences by implementing small changes to their websites, informed by some of this paper’s findings
dc.identifier.issn2547-9601
dc.identifier.issue14
dc.identifier.urihttps://hdl.handle.net/11411/9571
dc.identifier.volume7
dc.language.isoen
dc.publisherPazarlama ve Pazarlama Araştırmaları Derneği
dc.relation.ispartofPazarlama ve Pazarlama Araştırmaları Dergisi
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_DergiPark_20250484
dc.subjectNeuromarketing
dc.subjectEEG
dc.subjectEye-Tracking
dc.subjectUser Experience
dc.subjectand Consumer Behavior
dc.titleNEURAL CORRELATES OF BEHAVIORAL REACTIONS TO GSM OPERATOR’S WEB SITES FOR SMART PHONES
dc.typeArticle

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